Refund and Cancellation
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy For Cancellations please contact us via email. ([email protected])
Refund Policy We will try our best to create suitable design concepts for our clients.
The refund transaction will take 30 business working days to be processed.
Cancellations received up to 7 business days prior to the date of training will not be charged the course fee.
Cancellations within 7 business days prior to training date, and in no-show up case, registrants liable to pay full amount.
Substitutions within a company are permitted, the request must be submitted through email.
SquadX reserves the right to amend content, expert(s), venue and date(s) of the training programme.

SquadX shall not be liable for any direct or indirect damages that may be incurred due to a cancellation.
In case of training cancellation, participants will be refunded the course fee in full.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.